Before you register at Leovegas, take five minutes to read this guide — it could save you time and money.
Before You Start
- Check that online gambling is legal in your jurisdiction.
- Understand that all bonuses come with wagering requirements — know them before you deposit.
- Set a budget and never chase losses.
- Have your ID documents ready (passport, driver’s license, utility bill) for KYC verification.
- Review the list of supported payment methods and their fees.
- Note that withdrawal times vary by method; e‑wallets are typically fastest.
Registration
- Visit the casino website and click the “Sign Up” or “Register” button.
- Fill in your personal details: full name, date of birth, email address, and phone number.
- Choose a username and a strong password (mix of letters, numbers, and symbols).
- Select your preferred currency and enter any bonus code if you have one.
- Agree to the terms and conditions and confirm you are over 18.
- Verify your email by clicking the link sent to your inbox, and/or verify your phone number via SMS code.
- Complete your first deposit to activate any welcome offer.
How Wagering Works
When you claim a bonus, the casino requires you to wager the bonus amount a certain number of times before you can withdraw any winnings. This is called the wagering requirement (WR).
For example, if you deposit €100 and receive a 100% bonus (€100 bonus), and the WR is 35x the bonus, you must place bets totaling €100 × 35 = €3,500 before the bonus money becomes cash.
Not all games contribute equally to the WR. Slots usually count 100%, while table games like blackjack or roulette may only count 10–20%. Live dealer games often contribute 0%.
Let’s calculate: If you play only slots, you need €3,500 in bets. With an average bet of €1 per spin, that’s 3,500 spins. If each spin takes 3 seconds, you’d need about 3 hours of continuous play. But if you play blackjack (10% contribution), you’d have to bet €35,000 to clear the same WR.
Important: Always check the contribution percentages before you start playing. Some games may be excluded entirely.
Is It Safe?
The casino operates under a license from the Malta Gaming Authority and the UK Gambling Commission, two of the most respected regulators. All transactions are protected by 128-bit SSL encryption. The site also offers responsible gambling tools such as deposit limits, self-exclusion, and reality checks. Random number generators are regularly audited by independent testing agencies like eCOGRA.
Money In, Money Out
| Method | Min Deposit | Max Deposit | Min Withdrawal | Max Withdrawal | Processing Time | Fees |
|---|---|---|---|---|---|---|
| Visa | €10 | €5,000 | €20 | €5,000 | 3–5 days | None |
| Mastercard | €10 | €5,000 | €20 | €5,000 | 3–5 days | None |
| Neteller | €10 | €10,000 | €10 | €10,000 | Up to 24 hours | None |
| Skrill | €10 | €10,000 | €10 | €10,000 | Up to 24 hours | None |
| PayPal | €10 | €5,000 | €10 | €5,000 | Up to 24 hours | None |
| Bank Transfer | €10 | €50,000 | €50 | €50,000 | 5–7 days | May apply |
| Paysafecard | €10 | €100 | N/A | N/A | N/A | None |
Troubleshooting
Login issues: Clear your browser cache, try a different browser, or reset your password. If the account is locked, contact support.
Verification pending: Upload the required documents (ID, proof of address, payment method) via the account area. Allow up to 48 hours for approval.
Bonus not credited: Ensure you entered the bonus code correctly and met the minimum deposit. If it still doesn’t appear, contact live chat.
Withdrawal stuck on pending: Check if you have met all wagering requirements. If yes, wait for the standard processing time. If exceeded, contact support with your transaction ID.
Game not loading: Update your browser to the latest version, enable Flash or WebGL, and disable ad blockers. For mobile, try the PWA by adding the site to your home screen.
Responsible gaming limits: If you have set deposit limits and need to increase them, note that changes take 24 hours to take effect. For immediate decreases, contact support.
Quick Answers
What is the minimum deposit?
The minimum deposit is €10 for most methods.
How long do withdrawals take?
E‑wallets: up to 24 hours; credit/debit cards: 3–5 days; bank transfers: 5–7 days.
Can I cancel a withdrawal?
Yes, if it is still in “pending” status. Go to the withdrawal history and select cancel.
Do I need to verify my account?
Yes, you must complete KYC verification before the first withdrawal.
Are there wagering requirements on no-deposit bonuses?
Yes, usually between 30x and 50x the bonus amount.
Can I play with real money without a bonus?
Yes, simply do not opt in for any bonus when depositing.
What currencies are accepted?
EUR, USD, GBP, CAD, AUD, and several others.
What is the maximum withdrawal per transaction?
It varies by method; typically €5,000 per transaction for cards and up to €50,000 for bank transfer.
Extra Tips
If your withdrawal is delayed beyond the stated processing time, follow these steps:
- Check your email for any pending verification requests.
- Log in and check the status of your withdrawal. If it shows “pending”, contact live support via chat or email with your player ID and transaction number.
- If support does not resolve within 24 hours, file a complaint with the casino’s licensing authority (e.g., MGA or UKGC) or use a third-party mediator like ThePOGG.com.
- Note that weekends and public holidays may cause delays. Most casinos process withdrawals only on business days.
By following this guide, you can navigate the casino confidently and avoid common pitfalls. Always gamble responsibly.